Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Admin/Personal Assistant
Job description
Position Summary
We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support a growing design-focused business and its owner. This role blends executive support, business operations, client coordination, light marketing, and personal assistance.
The ideal candidate is tech-savvy, dependable, visually inclined, and thrives in a fast-paced environment. This position plays a key role in keeping both business operations and personal tasks running smoothly.
Key Responsibilities
Executive & Administrative Support
Manage calendars, appointments, and reminders
Coordinate meetings and follow-ups
Manage email inboxes, including:
Filtering and deleting junk
Flagging and prioritizing important messages
Drafting and responding to emails as needed
Handle general administrative tasks and ongoing follow-ups
Design Business Operations Support
Furniture, Fixtures & Equipment (FFE)
- Assist with sourcing FFE for design projects
- Track all FFE orders and delivery timelines using design studio software
- Maintain organized order logs and vendor records
- Provide clients with regular updates on order status and deliveries
Client Communication & Project Support
- Assist with client correspondence and updates
- Send project updates and order tracking information
- Support project organization and documentation within design systems
Social Media & Marketing Support
- Plan and manage a social media content calendar
- Respond to social media messages and comments
- Assist with editing videos and reels
- Edit and organize before-and-after photos for posting
- Help maintain brand consistency and visual storytelling
Personal & Lifestyle Support
- Research and book travel (flights, hotels, transportation)
- Schedule personal appointments as requested
- Assist with special projects, research, and ad-hoc personal tasks
Qualifications
Proven experience as an Executive Assistant, Operations Manager, or similar role
Strong organizational and time-management skills
Excellent written communication skills
Tech-savvy and comfortable using:
Google Workspace and/or Outlook
Project management tools
Social media platforms (Instagram, Pinterest, etc.)
Basic photo and video editing tools (Canva, CapCut, Adobe, etc.)
High attention to detail with strong follow-through
Ability to handle confidential information with discretion
Ideal Candidate
You are someone who is:
- Highly organized and self-directed
- Creative and visually minded
- Calm under pressure
- Excellent at juggling multiple priorities
- Comfortable working independently and remotely
- Passionate about design, branding, and client experience
Requirements
This is a full time role
Up to $6/hr
Compensation by region
Pay varies by where you're based. Each region below is open to applicants in that country only.
You will be redirected to the company's website to complete your application.