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2 remote jobs found
Operations Infrastructure Compliance +12 Cross-Functional Collaboration Microsoft Teams Reporting Management Communication Monitoring Scalability SQL Investigations Regulatory Compliance Service Level Agreements Data Analysis
  • United States
  • May 21, 2026

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Customer Support Customer Success Service Level Agreements +11 Support Tickets Escalation Management Knowledge Base Management Customer Communication SaaS Support Technical Support Troubleshooting Documentation Review Workflow Analysis LLM Evaluation Service Operations
  • Remote (Global)
  • $43 – $50/hr
  • May 14, 2026

Remote contract opportunity for experienced customer support and customer success professionals to evaluate AI understanding of support documentation, escalation workflows, SLAs, and customer communication systems.

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