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E-commerce Product & Search Relevancy Expert

TELUS International

General Freelancer
Remote (Global) April 17, 2026

Job description

About the Role:

At TELUS Digital, we help the world’s biggest brands build smarter technology. As a E-commerce Product & Search Relevancy Expert , your mission is to help an AI learn how to suggest the perfect products to online shoppers. You will look at massive catalogs across various industries and decide which items belong together. You act as the "human logic" that ensures a customer sees a matching set or compatible accessories instead of a random, incorrect suggestion.

What You’ll Do:

  • Create Pairs: Match products based on color, pattern, and style so they are visually consistent.
  • Check Compatibility: Ensure products actually work together for the same use case. (Example: Matching the right technical gear for specific sub-disciplines like gravel biking vs. road cycling).
  • Review Metadata: Look at gender, price segment, and seasonality to ensure recommendations are logically and commercially sound.
  • Maintain Data Integrity: Keep a clean, structured list of matches that follow strict brand and category guidelines.
  • Category Research: Quickly learn the nuances of new product domains to pick the best matches. (Example: Researching technical differences in skiing, cycling, or gym fitness gear).
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Frequently asked questions

Is TELUS International legitimate?
Yes, TELUS International is a legitimate company listed on RemoWork. We verify all companies on our platform. However, we always recommend doing your own research before sharing personal information or starting work. Check reviews from other users and visit the company's official website for the most up-to-date information.
How do I get started with TELUS International?
To get started, visit TELUS International's official website and look for their careers or sign-up page. Create an account, complete your profile with relevant skills and experience, and apply for available positions or projects. Some companies may require you to pass a qualification test or assessment before you can start working.
Does TELUS International offer remote work?
Yes, TELUS International offers remote work opportunities. Most tasks and positions can be completed from anywhere with a reliable internet connection and a computer or smartphone. Specific location requirements may vary by project or role, so check individual listings for details.
How does TELUS International pay its workers?
Payment methods and schedules vary. Common payment options include PayPal, bank transfers, Payoneer, and other digital payment platforms. Visit TELUS International's official website or check their payment/FAQ section for specific details about payment methods, minimum thresholds, and payout schedules.
What skills do I need to work with TELUS International?
Required skills vary by role and project. Generally, you'll need a reliable internet connection, basic computer literacy, strong attention to detail, and good communication skills. Some positions may require specialized expertise, language proficiency, or technical qualifications. Check individual job listings for specific requirements.
What AI training programs does TELUS International offer?
TELUS International offers AI training programs including data annotation, content evaluation, search relevance assessment, linguistic evaluation, and AI model testing. Their AI Community platform connects freelance AI contributors with projects from major technology companies worldwide.
How large is TELUS International's contributor network?
TELUS International maintains one of the largest AI contributor communities globally, with over one million contributors across 100+ countries. This massive network enables them to handle diverse projects requiring multiple languages, cultural expertise, and regional knowledge.
What assessment tests does TELUS International require?
Assessment requirements vary by project. Common assessments include language proficiency tests, search engine evaluation exams, web research tasks, and project-specific qualification tests. Some roles may require the UHRS (Universal Human Relevance System) assessment for search-related tasks. Study materials are typically provided before assessments.
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