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AI Safety & Policy Expert (AI Community)

TELUS International

AI & Data Training Freelancer
Remote (Global) March 13, 2026

Job description

About the Role:

At TELUS Digital, we believe that safety is a continuous process, not a one-time check. As an AI Safety & Policy Associate, you are the primary guardian of our AI training datasets. You will join our AI Community as a specialist dedicated to identifying, labeling, and mitigating risks at the data level. While our Strategists design the rules, you are the one who applies them to thousands of complex scenarios to ensure the model learns what is right, what is wrong, and what is a "gray area." At TELUS, your daily work directly prevents harmful AI behaviors before they ever reach a user.

What You’ll Do (Key Responsibilities):

  • Safety Annotation: Evaluate AI-generated responses against strict safety rubrics, flagging content that contains bias, misinformation, or prohibited topics.
  • Harmful Content Classification: Categorize various types of "harm" (e.g., hate speech, self-harm, or illegal acts) to help the model understand specific boundary lines.
  • Fact-Checking & Grounding: Verify the factual accuracy of model claims using reliable external sources to prevent "hallucinations."
  • Guideline Application: Apply complex policy documents to "edge cases"—scenarios where the answer isn't clearly right or wrong—to ensure consistent model alignment.
  • Feedback Loop Participation: Report recurring model weaknesses to the Governance Leads to help refine and update our global safety policies.
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View Details Apply Now

Frequently asked questions

Is TELUS International legitimate?
Yes, TELUS International is a legitimate company listed on RemoWork. We verify all companies on our platform. However, we always recommend doing your own research before sharing personal information or starting work. Check reviews from other users and visit the company's official website for the most up-to-date information.
How do I get started with TELUS International?
To get started, visit TELUS International's official website and look for their careers or sign-up page. Create an account, complete your profile with relevant skills and experience, and apply for available positions or projects. Some companies may require you to pass a qualification test or assessment before you can start working.
Does TELUS International offer remote work?
Yes, TELUS International offers remote work opportunities. Most tasks and positions can be completed from anywhere with a reliable internet connection and a computer or smartphone. Specific location requirements may vary by project or role, so check individual listings for details.
How does TELUS International pay its workers?
Payment methods and schedules vary. Common payment options include PayPal, bank transfers, Payoneer, and other digital payment platforms. Visit TELUS International's official website or check their payment/FAQ section for specific details about payment methods, minimum thresholds, and payout schedules.
What skills do I need to work with TELUS International?
Required skills vary by role and project. Generally, you'll need a reliable internet connection, basic computer literacy, strong attention to detail, and good communication skills. Some positions may require specialized expertise, language proficiency, or technical qualifications. Check individual job listings for specific requirements.
What AI training programs does TELUS International offer?
TELUS International offers AI training programs including data annotation, content evaluation, search relevance assessment, linguistic evaluation, and AI model testing. Their AI Community platform connects freelance AI contributors with projects from major technology companies worldwide.
How large is TELUS International's contributor network?
TELUS International maintains one of the largest AI contributor communities globally, with over one million contributors across 100+ countries. This massive network enables them to handle diverse projects requiring multiple languages, cultural expertise, and regional knowledge.
What assessment tests does TELUS International require?
Assessment requirements vary by project. Common assessments include language proficiency tests, search engine evaluation exams, web research tasks, and project-specific qualification tests. Some roles may require the UHRS (Universal Human Relevance System) assessment for search-related tasks. Study materials are typically provided before assessments.
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