Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Sales / Shopping Expert — Reviewer
Remote (Global)
$45 – $45/hr
April 16, 2026
Job description
About Vetto
Vetto is a global platform connecting professionals with high-impact AI training projects. It leverages real-world expertise to improve how AI systems understand and respond to human decision-making scenarios.
Role Overview
Join as a Sales / Shopping Expert and help train AI systems to better understand real-world customer interactions, purchasing decisions, and sales processes.
This role focuses on evaluating and improving shopping and sales scenarios to reflect realistic buyer behavior and professional sales judgment.
Key Responsibilities
- Review and improve sales and shopping-related scenarios
- Analyze customer needs, intent, and decision drivers
- Identify gaps in sales logic, product fit, and communication
- Evaluate real-world constraints such as budget, timing, and preferences
- Detect missed opportunities or poor sales strategies
- Provide structured feedback to improve AI understanding of sales dynamics
- Enhance realism in customer–salesperson interactions
Required Skills & Qualifications
- Professional experience in sales or customer-facing roles
- Strong understanding of buyer behavior and decision-making
- Experience in consultative or solution-based selling
- Ability to diagnose customer needs and recommend appropriate solutions
- Excellent communication and reasoning skills
- Advanced or fluent English
Who Can Apply
- Frontline salespeople (retail or inside sales)
- Account Executives / Sales Consultants
- Store Managers or Sales Managers
- Sales Coaches or Team Leads
Work Details
- Work Type: Fully remote
- Engagement: Task-based
- Time per task: ~40 minutes
- Flexible workload
Compensation
- $30 per approved task
- Equivalent to ~$45/hour
- Paid in local currency
Application Process
- Complete application questions in English
- Demonstrate real-world sales thinking and diagnostic ability
- Selected candidates proceed to project onboarding
Additional Notes
- Focus on realistic customer scenarios, not generic sales advice
- Emphasis on diagnosing needs and decision drivers
- AI usage during application is strictly prohibited
What Success Looks Like
- Understanding what truly influences a purchase decision
- Identifying mismatches between product and customer needs
- Recognizing budget, timing, and preference constraints
- Demonstrating consultative selling approaches
Apply now
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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
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