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2 remote jobs found
Communication Documentation Investigations +12 Zendesk Macros English SaaS Slack Microsoft Teams AI Recruiting Chat Support Customer Support English Communication Communication Skills
  • Mexico
  • May 8, 2026

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation,…

Customer Support & Success Full-time ↘ +2 regions
CSAT Make Troubleshooting +12 Documentation SaaS Coaching Communication Management Payroll Slack Customer Experience Chat Support Customer Support Verbal communication Communication Skills
  • United States, Canada
  • $99k–$122k
  • Jan 12, 2026

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together.

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