This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation,…
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2 remote jobs found
Communication
Documentation
Investigations
+12
Zendesk
Macros
English
SaaS
Slack
Microsoft Teams
AI
Recruiting
Chat Support
Customer Support
English Communication
Communication Skills
CSAT
Make
Troubleshooting
+12
Documentation
SaaS
Coaching
Communication
Management
Payroll
Slack
Customer Experience
Chat Support
Customer Support
Verbal communication
Communication Skills
- United States, Canada
- $99k–$122k
- Jan 12, 2026
tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together.
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